Frequently Asked Questions
Everything you need to know about your next favorite hat drop.
How often do you release new hat drops?
We release exclusive, limited-edition collections weekly. To stay updated on the exact dates and times, we recommend signing up for our newsletter or following our social media channels.
What is your return policy for limited-edition items?
Due to the exclusive nature of our drops, items can be returned within 30 days of delivery provided they are in original, unworn condition with all tags attached. Please note that some high-demand releases may be marked as final sale.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
How can I ensure I get the right hat size?
Each product page features a detailed size guide. We offer various styles including fitted, snapback, and strapback; for fitted hats, we recommend measuring the circumference of your head for the most accurate fit.
Do you restock items that have sold out?
Most of our 'Drops' are limited-run productions and will not be restocked once they sell out. This ensures the exclusivity and value of your purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.